Terms of Service

1. About These Terms

This website, https://www.sparqitservices.com, and the services offered through it are provided by Sparq IT Services, the trading name of a proprietorship (sole proprietor) owned by Abdul Waheed, registered in India under GSTIN 09ADLPW9915G1ZS(“we”, “us”, “our”). By accessing or using this website you accept these Terms of Service. If you do not agree, please do not use the website. Full registered-entity details are on our Business Information page.

2. Our Services

We provide digital and professional services including website development, growth systems, lead generation, custom CRM and automation, and related consulting. The specific scope, deliverables, fees and timelines for any paid engagement are defined in a separate proposal, statement of work or written agreement. Where such a document conflicts with these Terms, the signed engagement document prevails for that engagement.

3. Use of the Website

You agree to use this website only for lawful purposes, and not to:

• Violate any applicable law or regulation.
• Send unsolicited advertising, spam, or any harmful or malicious code.
• Impersonate any person or entity, or misrepresent your affiliation.
• Attempt to gain unauthorised access to, interfere with, or disrupt the website or its infrastructure.
• Restrict or inhibit anyone else’s use of the website.

4. Enquiries & Communications

When you submit a form or contact us, you confirm the information you provide is accurate and that you are authorised to provide it. You consent to us contacting you by email and WhatsApp in response to your enquiry, in line with our Privacy Policy.

5. Fees & Payments

Fees for paid services are as stated in your engagement document. Unless stated otherwise, invoices are payable within the period noted on the invoice, and work may be paused if payments are overdue. Applicable taxes (including GST) are charged as required by law. Payment, cancellation and refund terms are detailed in our Cancellation Policy and Refund Policy.

6. Intellectual Property

The website and its content — including text, graphics, logos, and the design and arrangement thereof — are owned by us or our licensors and are protected by intellectual property laws. For client engagements, ownership of deliverables transfers to you upon full payment, unless the engagement document states otherwise. We retain rights to our pre-existing tools, frameworks and know-how, and may reference completed work in our portfolio unless you request otherwise in writing.

7. Client Responsibilities

Where you engage us, timely delivery depends on you providing necessary content, access, approvals and feedback. You are responsible for ensuring that any materials you provide do not infringe third-party rights and comply with applicable law.

8. Third-Party Services

Our services may rely on third-party platforms (for example, hosting, payment, advertising and messaging providers). We are not responsible for the availability, performance, or policies of those third parties, and your use of them may be subject to their own terms.

9. Disclaimer of Warranties

The website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. While we work to deliver high-quality results, we do not warrant specific business outcomes, revenue, rankings or lead volumes, as these depend on many factors outside our control.

10. Limitation of Liability

To the maximum extent permitted by law, Sparq IT Services shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising from your use of the website or services. Our total aggregate liability for any claim relating to a paid engagement shall not exceed the fees paid by you to us for that engagement.

11. Indemnity

You agree to indemnify and hold us harmless from any claims, damages or expenses arising out of your breach of these Terms or your misuse of the website or services.

12. Termination

We may suspend or terminate your access to the website at any time if you breach these Terms. Termination of a paid engagement is governed by your engagement document and our Cancellation Policy.

13. Changes to These Terms

We may revise these Terms from time to time. The “Last Updated” date at the top reflects the latest version. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India.

15. Contact

Questions about these Terms? Email [email protected] or write to us at 2nd Floor, 364 Kishan Bhavan, Kursi Road, Near SS Grand Hotel, Mishrpur, Lucknow, Uttar Pradesh, 226024, India.